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IT System Administrator | Austin, TX (On-site) JCW Group has partnered with an organization that has offices in Austin, TX to hire an IT System Administrator within their Information Technology team. This is an on-site technical support role, where you'll handle day-to-day hardware and software support for local and remote employees while contributing to a variety of IT functions. It's an excellent opportunity for an IT professional who is fully proficient in Windows and macOS and looking to see detailed technical initiatives through from start to finish with minimal supervision. Position Overview This is an on-site position, based in the Austin, TX office five days per week. Alongside day-to-day technical support for local and remote employees, the IT System Administrator assists with a broad set of IT functions, including inventory, new system rollouts, asset management, network and teleconference equipment, and computer room and data center operations. The role includes occasional, optional travel to an additional office in Austin to provide support. Key Responsibilities Deliver day-to-day technical support to local and remote employees, addressing hardware and software issues on their laptops and mobile devices across Windows, Mac, iPhone, and Android. Maintain passwords, data integrity, and file system security for the desktop environment. Assist with a variety of IT functions, including hardware and software inventory and the rollout of new systems to end users and groups. Handle asset management and inventory management, as well as the shipping and receiving of hardware. Assist in maintaining network equipment, phones, and teleconference equipment. Help support computer room and data center operations. Must-Have Qualifications Full proficiency with the Windows and macOS operating systems Experience supporting the Microsoft Office Suite Extensive experience using Excel, OneNote, OneDrive, and SharePoint Thorough understanding of PC hardware and efficient troubleshooting techniques Documentation skills to write instructions and record troubleshooting techniques and solutions for others to follow Ability to convey highly technical information to both technical and nontechnical personnel Excellent English communication skills, both written and spoken High level of accountability, with the ability to carry detailed, technical initiatives from start to finish with minimal supervision

Senior Instrumentation & Controls Engineer JCW Group is working with a long-established, employee-owned engineering consultancy that supports critical infrastructure across energy, water, industrial, and public sector projects. Known for its strong internal culture and long-term project delivery, the organization combines technical expertise with a collaborative, people-first environment. With decades of experience delivering complex engineering solutions, they continue to invest in innovation, automation, and resilient system design across North America and beyond. Responsibilities Develop and support instrumentation and control system designs across industrial, utility, and infrastructure projects, including PLCs and DCS Interpret technical documentation (P&IDs, I/O lists, specifications) and support the full project lifecycle from design through commissioning Collaborate with multidisciplinary teams and clients to deliver design solutions, cost estimates, and technical documentation Required Experience 8+ years of experience in instrumentation & controls or control systems engineering Hands-on experience with PLC and/or DCS systems in industrial or utility environments Bachelor's degree in Engineering (ABET accredited); FE required, PE or working toward licensure preferred Apply here or contact [email protected] for more information.

Your Role: IT Tech Support You will be based on-site at the Clinton & TH, Indiana Manufacturing facility, providing hands-on IT support across infrastructure, end-user technologies, and local IT services in a regulated manufacturing and laboratory environment. Your Responsibilities Provide deskside and end-user technical support, including break/fix and IMAC services for PCs, laptops, printers, iDevices, Windows 11, Microsoft Office, O365, Teams video conferencing, and telephony Manage local IT assets, configuration items, incidents, requests, and changes using ServiceNow Deliver last-mile support for site network equipment, cabling, connectivity, server rooms, and manufacturing and laboratory IT infrastructure Execute tasks associated with local IT infrastructure projects, lifecycle management activities, and equipment procurement while maintaining accurate documentation and SOPs What You Need to Succeed (Minimum Qualifications) Education: Bachelor's degree in Information Technology, Computer Networking, Computer Engineering, IT Systems Engineering, or equivalent certifications and practical experience Experience: Minimum of 5 years of professional IT experience supporting end-user technologies and infrastructure in environments with 250+ users Experience with R&D and lab working environments Technical Skills: Hands-on experience with end-user devices, basic networking, basic wireless technologies, video conferencing systems, digital security, asset and lifecycle management, and incident management tools such as ServiceNow What Will Give You a Competitive Edge (Preferred Qualifications) Experience working within the ITIL framework and IT service management practices Prior collaboration with Operational Technology teams in manufacturing environments Knowledge of regulated manufacturing and laboratory processes and IT-supported systems